City of Guelph online forms

Service request form – traffic signal timing


For concerns with road conditions along the Hanlon Parkway/Highway 6 North please call MTO INFO at 416-235-4686 or toll-free at 1-800-268-4686. (TTY: 905-704-2426 or 1-866-471-8929). For concerns with road conditions on roads in Wellington County and outside of the City of Guelph boundaries please contact the Wellington County Roads Division at 519-837-2601 or 1-800-663-0750.

Contact information


Service request information


Collection of personal information


Personal information on this form, such as name, address, telephone number and email address, will be used for the purpose of assisting the City of Guelph to review your service requests and take the appropriate action. Your information may be shared with appropriate City staff to follow-up with you and to collect feedback of the service you received from the City of Guelph.

Personal information, as defined by the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA) is collected under the authority of the Municipal Act, 2001, and in accordance with the provisions of MFIPPA.

If you have questions regarding this form please contact Operations 519-837-5628 or operations@guelph.ca

If you have questions about the collection, use or disclosure of this personal information please contact the City’s Information and Access Coordinator at 519-822-1260 extension 2349 or email privacy@guelph.ca.